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FAQs

SurgiQuality is a benefit your employer is offering to employees.

When told you need surgery, gain access to a personalized concierge who helps upload your medical records and imaging to the cloud, for distribution to qualified surgeons in your network. After review, surgeons report validate necessity or offer alternative treatment options and report past experience with the procedure. Best of all, you pick your surgeon.
Feel free to contact any surgeon.

You stay in control!

The SurgiQuality concierge is your assistant who will help you every step of the way. They help gather and upload the medical records and imaging and present the options of surgeons. They can assist with out of town travel arrangements and local care back at home.
The best way to contact them is through the SurgiQuality app on the messaging tab. You can also reach them at [email protected]

International patients can call the SurgiQuality concierge team through email at [email protected] You will receive a faster response if you email.

Gather the following medical records.

  1. Obtain the office visit note from the surgeon that recommended a procedure.
  2. Obtain the CD that contains files of the imaging studies
  3. Obtain any laboratory studies you might have had that pertain to the surgery. If you are not sure, ask your SurgiQuality concierge to assist you.

Contact the SurgiQuality concierge team at [email protected] or call (301)204-4410. You will receive a faster response if you email.

International patients can call the SurgiQuality concierge team through WhatsApp at (301) 204 4410 or email us at [email protected] You will receive a faster response if you email.

Contact SurgiQuality concierge at [email protected] or call (301) 204 4410. You will get a faster response if you use email.
International patients can call or text using WhatsApp (301) 204 4410 or email [email protected] You will get a faster response if you use email.

Gather your medical records.

  1. Contact the surgeon who recommended surgery and obtain a copy of the consult.
  2. Obtain a copy of all lab studies performed
  3. Obtain CDs for any imaging studies you have had. Typically this can be obtained from the radiology office where you had the test.
  4. The sooner you can gather the records, the sooner your surgery can be scheduled.
  5. The concierge will assist you with uploading the records

The records are sent to surgical specialists through the SurgiConnect. Expect a response back 7-14 days after submission.
Any surgeon can join by contacting SurgiConnect at [email protected] It is free!

Surgeons report their past experience with the procedure, such as how many cases they have performed, success rates and complication rates. The information requested is very specific to the procedure. This data is compared to their peers and published norms.
You see the opinions on the SurgiQuality app, or the concierge can give you access.

You choose your surgeon and stay in control!

You choose your surgeon based on what is most important to you. Patients have different priorities. For some it is cost and surgeon’s past experience and for others, it is location.
Feel free to contact any surgeon that rendered an opinion.

When the surgeons signup on SurgiConnect, we ask for a copy of their board certificate, which we verify.
You are also free to contact any surgeon that rendered an opinion.

Feel free to call the surgeon and ask. On the SurgiQuality app, under Opinions, click on the surgeon and the contact information should appear.

Simply ask that surgeon to join the network by downloading the SurgiConnect app or contacting [email protected] There is no cost to join.

In select situations, travel costs such as airfare and lodging for you and your companion are covered. Ask your SurgiQuality concierge, if this applies to you.
With travel, local providers perform postoperative care.